ACT!
CONSULTING SERVICES
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We are
ACT! Certified professionals who understand that every
organization is unique. We work with your company to
identify business goals and objectives and to map your ACT!
implementation strategy to meet business needs. We at
Platinum CRM Consulting believe our years of
experience in the ACT! community, our extensive list of
customers who have utilized our many service offerings, our
knowledge of ACT! project management, delivery and
assessment, will help you realize the maximum return on your
investment in ACT! software products.
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Strategic Project Management
- Phases of a project typically includes defining
requirements, package selection, integration,
customization, roll-out, training and on-going
support.
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Business Consulting
- We can help with
evaluating your current workflow to increase
productivity and profits by improving how your staff
interacts with customers from an initial inquiry, to
close, then through maintenance and support.
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Marketing Consulting -
Our consultants can assist with developing effective
target marketing programs that improve customer
loyalty while taking advantage of sales
opportunities.
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Sales Consulting -
Working closely with you and your team, we will
assist with the development of your sales processes,
or enhance your existing ones, and help implement
them throughout your organization using tools and
training to ensure consistent and continuous use.
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Technical Consulting
- We work with you to assure system requirements
planning, program installation, application
integrations, program security, and put in place a
back up and maintenance strategy. Technical
consulting services support you from needs
assessment, through launch, and on to the growth and
evolution of your ACT! software.
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Learning and Training
– We offer full service, best practice training
ensuring that for every role and function there are
appropriate learning and training programs.
Delivering the Knowledge, Skills and Expertise to Grow
Your Business and Your Profits. |
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