These Terms and Conditions apply to use of the
ACTPLATINUM.com website located at http://www.actplatinum.com. The
ACTPLATINUM.com website is the property of Action Business Software Solutions,
LLC. The use of this website is governed by the policies, terms and conditions
set forth below. Please read them carefully. Your use of this site indicates
your acceptance of these terms and conditions. ACTPLATINUM.com (Action Business
Software Solutions, LLC) reserves the right to make changes to this website and
these terms and conditions at any time.
Copyright and Trademark Notice
This website is owned and operated by ACTPLATINUM.com (Action Business Software Solutions, LLC). All materials appearing on this website, including the text, logos, graphics, images, and icons, including but not limited to the site design and content on the site is owned or licensed by or to ACTPLATINUM.com (Action Business Software Solutions, LLC), Copyright © 2005-2014, ALL RIGHTS RESERVED. All other trademarks or service marks are property of their respective owners.
You may use the content of this website only for the purpose of shopping on this website or placing an order on this website and for no other purpose. Materials from this site may not be copied, reproduced, modified, sold, published, posted, transmitted, altered or distributed in without ACTPLATINUM.com’s (Action Business Software Solutions, LLC’s) prior written permission.
and Limitation of Liability for the ACTPLATINUM.com Website
ACTPLATINUM.com (Action Business Software Solutions, LLC) nor its officers, members, employees, representatives or affiliates are liable for any consequential, incidental, direct, indirect or other damages (including damages for loss of business revenue, business interruption, information loss) arising out of these Terms and Conditions. There is no promise of the use of or inability to use any products, services and/or content, the provision of or failure to provide products, services and/or content, or for any information, products, services and content obtained through the website. The maximum liability that ACTPLATINUM.com (Action Business Software Solutions, LLC) shall have is limited to any amounts actually paid to ACTPLATINUM.com (Action Business Software Solutions, LLC).
Any legal action brought against ACTPLATINUM.com (Action Business Software Solutions, LLC) shall be governed by the laws of the State of Arizona without regard to or application of any conflict of laws provisions. The sole jurisdiction and venue for any litigation arising from the use of or orders placed on the ACTPLATINUM.com website shall be an appropriate federal or state court located in Maricopa County, Arizona. The failure of ACTPLATINUM.com (Action Business Software Solutions, LLC) to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. Any claim or cause of action arising out of or related to the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or will be forfeited. If any provision of the Terms and Conditions is found is invalid or unenforceable under applicable law, it is deemed enforceable to the fullest extent possible (and severable in the event such provision is completely unenforceable) and the remaining provisions of this Terms and Conditions will continue in full force and effect.
for Products Sold on the ACTPLATINUM.com Website
ACTPLATINUM.com (Action Business Software Solutions, LLC) disclaim all warranties either express or implied, related to products sold or services provided by ACTPLATINUM.com, including, without limitation, any warranty of merchantability or fitness for a particular purpose. ACTPLATINUM.com (Action Business Software Solutions, LLC) is not the manufacturer (unless noted) of the products purchased and the only warranties offered are those of the manufacturer. By purchasing the products, you are relying on the manufacturer’s specifications only and not on statements, specifications or images representing the products that may be provided by ACTPLATINUM.com.
Acceptance and Payment Policy for the ACTPLATINUM.com Website
To purchase any products and/or services on the ACTPLATINUM.com website, you must (a) be at least eighteen (18) years of age, (b) be a natural person (no corporations, partnerships or other legal entities), and (c) be a resident in the 50 states of the United States of America or a resident in Canada.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it confirm our offer to sell. ACTPLATINUM.com (Action Business Software Solutions, LLC) reserves the right at any time after receipt of your order to accept or decline your order for any reason. ACTPLATINUM.com may require additional information or verification before accepting any order. ACTPLATIUM.com is a reseller for Act! Software, Inc. and other 3rd party add-on solution partners to end user customers.
All payments must be made by VISA, MasterCard, American Express or Discover credit card, we do not accept any other payment form. To purchase any products or services on the ACTPLATINUM.com website, you must provide a valid credit card number and associated payment information including the following: (a) your name as it appears on the card, (b) your credit card number, (c) the credit card type, (d) the credit card expiration date, (e) the billing address and zip code for the credit card, and (f) any activation numbers or codes needed to charge your credit card. By submitting that information to us, you hereby agree that you authorize us to charge your card for the products and services purchased.
Your credit card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this Terms and Conditions to determine your rights and liabilities as a cardholder. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. You must notify ACTPLATINUM.com of any credit card charge discrepancies within sixty (60) days after they first appear on your credit card statement, else you agree that they will be deemed accepted by you for all purposes. If ACTPLATINUM.com does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by ACTPLATINUM.com or its agents.
Sales Tax for Orders Placed on the ACTPLATINUM.com Website
Most orders are shipped Ground via USPS the next business day the order was submitted to the ACTPLATINUM.com website. Orders will only be shipped within the 50 United States and Canada. ACTPLATINUM.com, Act! Software and 3rd Party add-on solution providers will not ship to PO Box Addresses. ACTPLATINUM.com is not responsible for any late shipments or deliveries on the part of our suppliers.
You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales or use taxes. ACTPLATINUM.com shall automatically charge and withhold the applicable sales tax for orders containing shipping addresses within the state of AZ.
No cancellation will be accepted for submitted orders. ACTPLATINUM.com is unable to refund any online purchase from the time your order is placed until your Product is received by you and returned to us. Returns must follow our Return Policy.
Once your Order has been submitted there are no Cancellations or Returns. IF THERE IS AN ERROR WITH YOUR ORDER YOU MUST IMMEDIATELY REPLY TO YOUR ORDER CONFIRMATION EMAIL OR CALL 877-228-7528 WITH YOUR ORDER NUMBER TO CORRECT.
FREE TRIALS OF ACT! PRODUCTS AND TEST DRIVES OF VERTICAL DATABASE PRODUCTS ARE AVAILABLE FOR YOU TO VERIFY THE PRODUCT'S USE PRIOR TO PURCHASE.
NOTE: FOR ACT! SOFTWARE (MANUFACTURER) APPROVED RETURNS YOU MUST CONTACT US AFTER WORKING WITH ACT! TECHNICAL SUPPORT WITH AN ACT! TECHNICAL SUPPORT CASE NUMBER AND THE LIMITED WARRANTY RETURN AUTHORIZATION APPROVAL. THIS INFORMATION MUST BE PROVIDED IN AN EMAIL TO SALES@ACTPLATINUM.COM FOR A RMA NUMBER TO BE ISSUED FOR THE WARRANTY RETURN & REFUNDABLE AMOUNT TO BE PROCESSED BACK TO THE PURCHASER'S CREDIT CARD. A 15% processing fee will apply to all Manufacturer Returns. There will be no returns or refunds for the purchase of any Act! v18 or older products, any vertical database or purchased services (consulting, customization or training) or 3rd party add-on solution products - these items are not returnable after purchase. Shipping charges are non-refundable.
ACT! SUPPORT: Swiftpage disclaims any responsibility to provide any customer support except as part of a Support Plan. If you purchase a product that includes Act! Technical Support you will receive and e-mail with the support details. If your purchase does not include a support plan please contact us for the price to acquire support assistance or self help is available at http://act.com/support/getting-started/ with product guides, feature tours and additional resources.
Pricing or Information Errors on the
ACTPLATINUM.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price or containing any other incorrect information or typographical errors. You will be contacted by ACTPLATINUM.com if we discover the price to be incorrect on the products purchased and you will have the opportunity to purchase at a lower price or cancel the order if the price is higher.
Information Policy for the ACTPLATINUM.com Website
When you place an order for our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, phone number, product selections, credit card or other payment information. We collect this information and in order to fill your order, we will provide your name, shipping address, phone number and email address to Act! Software or 3rd party add-on solution partner. We will also use collected information to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information. You agree to provide us with accurate, current and complete information about yourself and your billing information, inaccurate or incomplete may result in delays that shall not be the responsibility of ACTPLATINUM.com.
with Service of Process or Law Enforcement
ACTPLATINUM.com may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. ACTPLATINUM.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions. ACTPLATINUM.com will provide product support or services on a fee basis.
Please be aware that the ACTPLATINUM.com website may contain links to other websites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by our Terms and Conditions. You should contact these websites directly if you have any questions about their Terms and Conditions.
Services Provided by 3rd Parties
If you solicit ACTPLATINUM.com for services that is beyond our normal scope we may forward your request to a trusted 3rd Party to address your request. It is up to the you to vet the 3rd Party prior to engaging them for services. Any services provided by the 3rd Party is a contract between you and the 3rd Party and not with ACTPLATINUM.com or Action Business Software Solutions, LLC. We provide this referal as a courtesy and do not receive any referral fee for services provided by a 3rd Party.
and Hours of Operation
Action Business Software Solutions, LLC
4809 E Thistle Landing Drive Suite 100
Phoenix, AZ 85044
Business Hours M-F 8:00AM – 5:00PM PST