Premium 2011 includes ACT! Premium for Windows and ACT!
Premium for Web. Sage ACT! Premium 2011 was created for
organizations that need to efficiently share information and keep up with
all the details whether in or out of the office. ACT! Premium for
Web was developed to work either as a standalone product or in
conjunction with ACT! Premium – giving your organization the freedom
to choose how you would like to deploy your CRM solution.
In a shared database workgroup environment, the ACT! Premium
client can be installed on a user’s PC and connected to a database
hosted on a separate database server. In this configuration the
workload is shared between the user’s PC and a database server.
ACT! Premium for Web
is a browser-based application. Users access a centralized Web
application server. In ACT! Premium for Web, most of the
processing work occurs on the Web application server or the SQL
Server (database server).
To support a varying set of user needs (including connected,
disconnected, and offline access) and maintain maximum flexibility,
organizations can deploy ACT! Premium in a mixed desktop and
Web environment. Mixed scenarios provide instant anywhere, anytime
access through ACT! Premium for Web, while allowing
disconnected/offline access using
ACT! Premium for users who need this functionality. Furthermore,
in this deployment, both ACT! Premium and ACT! Premium for
Web users share a common database and customizations to layouts,
reports, and fields, enabling IT to administer and customize one
environment and allowing users to choose their access method.
If your company doesn't have the infrastructure to host Sage ACT!
Premium, we have hosting options available. Offering a
hosted solution for ACT!, with on-line real-time access to databases
via ACT! Premium for Web and ACT! Internet synchronization
ACT! Premium database users at a low per user monthly fee.
WHY YOU SHOULD BUY
weaker economy, it’s tempting to "wait it out," but consider the cost of
doing nothing. ACT! helps you grow your business by attracting new customers
and getting more from existing relationships. WHAT'S NEW FOR 2011:
MICROSOFT® OUTLOOK® SYNCHRONIZATION
manages all the details of your business relationships and Microsoft
Outlook manages emails, basic contact details, and meetings across your
team. Now you can have the best of both worlds and share your Outlook
and Sage ACT! contacts and calendar using two-way sync.
Outlook contacts from Sage ACT! and new Sage ACT! contacts from Outlook.
It doesn’t matter where your contacts were created or changed,
everything will be kept updated in both places. Plus, you have the
option to control which contacts are synced back and forth. Don’t worry
about duplicates either, because Sage ACT! will attempt to intelligently
link contacts between Outlook and Sage ACT!.
busy schedule updated in both Outlook and Sage ACT!, no matter where you
add or modify activities and meetings. Sage ACT! will help you cut back
on meeting conflicts with rules that handle them automatically. And, you
can choose which activity types in Sage ACT! sync back to Outlook so
that your Outlook calendar remains free of your ACT! to-dos.
These Smart Tasks will set
in motion the most basic or advanced processes that allow Sage ACT! to
take care of things like reach out to customers that haven’t heard from
you in a while or notify you of any sales opportunities that have been
stalled. Smart Tasks will even contact customers that are missing key
info from their contact records with a survey that automatically plugs
that info back into Sage ACT!. And, best of all, you have total control
over the timing, contact lists, and opportunities for each Smart Task.
Apply Smart Tasks right
out-of-the-box or make changes to fit your needs. Because Smart Tasks
are built on a powerful workflow engine, you can fully customize them
with different actions using one of the easier visual designers on the
market. Set up Smart Task guidelines for your entire team so your
company’s best practices are followed.
WHAT YOU WILL GET
more powerful and effective than e-mail and spreadsheet solutions, but
easier to use, quicker to get up and running, and less costly and complex
than other Customer Relationship Management (CRM) solutions.