Platinum CRM Consulting
provides single incident support for all ACT! Products
(ACT!, ACT! for Web, ACT! for Financial Professionals, and
ACT! for Real Estate)
for versions ACT! 2000 (v.5) through ACT! 2010 (v.12).
Standard support shall be performed during the operating
hours of 8:00 AM to 5:00 PM PST Monday-Friday. After hours
support can be provided subject to Platinum CRM Consulting’s
staff availability.
COVERS: ACT! support is defined as help with
installation, upgrade assistance and basic program
usability. ACT! support does not include operating system
software support and hardware support.
GUARANTEE: Problems with your database or with your
computer that are discovered may be outside our control and
there is no guarantee that all issues can be resolved. In
the event that we cannot resolve the issue you will only be
charged for the single incident support cost of $75.00 for
our diagnosis and recommendations.
LIMITATION OF LIABILITY: To the extent permitted by law,
you agree that Platinum CRM Consulting’s total liability for
damages related to its remote services is limited to the
total amount you paid for the remote services, and you
release Platinum CRM Consulting from liability for any
indirect, incidental, special, or consequential damages.
Platinum CRM Consulting is not liable for loss, alteration,
or corruption of any data or for your inability to use your
ACT! software, computer equipment or other product.
Platinum CRM Consulting provides
remote access technical support & training services for ACT!
by Sage software in Alabama (AL), Alaska (AK), Arizona (AZ),
Arkansas (AR), California (CA), Colorado (CO), Connecticut
(CT), Delaware (DE), Washington DC (DC), Florida (FL),
Georgia (GA), Hawaii (HI), Idaho (ID), Illinois (IL),
Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY),
Louisiana (LA), Maine (ME), Maryland (MD), Massachusetts
(MA), Michigan (MI), Minnesota (MN), Mississippi (MS),
Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New
Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York
(NY), North Carolina (NC), North Dakota (ND), Ohio (OH),
Oklahoma (OK), Oregon (OR), Pennsylvania (PA), Rhode Island
(RI), South Carolina (SC), South Dakota (SD), Tennessee
(TN), Texas (TX), Utah (UT), Vermont (VT), Virginia (VA),
Washington (WA), West Virginia (WV), Wisconsin (WI), and
Wyoming (WY).
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