- PLUS COUPON: CLICK THE BASKET CONTENTS FOR THIS MONTH'S COUPON CODE FOR SAVINGS ON YOUR ENTIRE ORDER
THE ULTIMATE SUPPORT PLAN BELOW IS ONLY AVAILABLE TO ACTIVE 1 YEAR SUBSCRIPTION CUSTOMERS (PREMIUM CLOUD, PREMIUM PLUS and PREMIUM SUBSCRIPTION)
You will need to purchase 1 Add Ultimate Support per user/subscription for your Account.
Act! Ultimate Technical Support 1 Year
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|Add Act! Ultimate Technical Support To Your 1 Year Subscription
MUST PURCHASE WITH YOUR ACT! PREMIUM 1 YEAR SUBSCRIPTION PRODUCTS*: 1 Year Ultimate Support. Purchase is One for One = Existing # of Qualifying Subscriptions Equals the # of Ultimate Support Adds.
*Adding Ultimate Tech Support to an Existing Premium 1 Year Subscription Account will pro-rate the support service cost (Contact Us for an Exact Price for adding a Ultimate Tech Support to your account).
Act! Premium Subscription with Act! Ultimate Technical Support
Get the help you need to keep your business running smoothly, because you can
consult with expert Act! Technical Support Advisors ready to help quickly
resolve technical issues related to Act!. Interact with Act! Technical Support
Advisors through the method most convenient for you, including live chat and
toll-free phone options.¹
Included with Act! Ultimate Technical Support
- 12x5 phone support - Monday–Friday from 8:30 am–8:30 pm EST
- Saturday phone support - Saturday from 9:00 am–4:00 pm EST
- Priority queueing - Jump to the front of the line
- Appointment setting - Set a time that works best for your schedule
- Voicemail call back - Leave a message, holding your place, and call you back
- Guaranteed Response Times
- Ultimate Support Advisor
- Dedicated Web Chat
- Free Password Reset
- Online support tickets
- Self-service Getting Started Resources
- Act! Community
¹ Act! Technical Support Advisors reserve the right to limit each
call to one hour or one incident.