THE ULTIMATE SUPPORT PLANS IN THIS CATEGORY ARE ONLY AVAILABLE TO ACTIVE PREMIUM SUBSCRIPTION CUSTOMERS (PREMIUM CLOUD, PREMIUM PLUS and PREMIUM SUBSCRIPTION)
- PLUS COUPON: CLICK THE BASKET CONTENTS FOR THIS MONTH'S COUPON CODE FOR SAVINGS ON YOUR ENTIRE ORDER
MUST PURCHASE WITH YOUR ACT! PREMIUM SUBSCRIPTION PRODUCTS*: Add 1 or 2 Year Ultimate Support to your subscription. Purchase is One for One = Existing # of Qualifying Subscriptions 1 Year or 2 Years Equals the # of 1 Year or 2 Years Ultimate Support Adds required for purchase.
*Adding Premier Tech Support to an Existing Premium Subscription Account will pro-rate the support service cost (Contact Us for an Exact Price for adding a Premier Tech Support to your account).
Act! Premium Subscription with Act! Ultimate Technical Support
Get the help you need to keep your business running smoothly, because you can
consult with expert Act! Technical Support Advisors ready to help quickly
resolve technical issues related to Act!. Interact with Act! Technical Support
Advisors through the method most convenient for you, including live chat and
toll-free phone options.¹
Included with Act! Ultimate Technical Support
- 12x5 phone support - Monday–Friday from 8:30 am–8:30 pm EST
- Saturday phone support - Saturday from 9:00 am–4:00 pm EST
- Priority queueing - Jump to the front of the line
- Appointment setting - Set a time that works best for your schedule
- Voicemail call back - Leave a message, holding your place, and call you back
- Guaranteed Response Times
- Ultimate Support Advisor
- Dedicated Web Chat
- Free Password Reset
- Online support tickets
- Self-service Getting Started Resources
- Act! Community
¹ Act! Technical Support Advisors reserve the right to limit each
call to one hour or one incident.
You will need to purchase 1 Ultimate Support Add per subscription/user on your account.
PURCHASED USERS = PRICE LEVEL
A (5% Off MSRP)
||B (10% Off MSRP)
C (15% Off MSRP)
||CALL FOR PRICE
ACT! ULTIMATE TECH SUPPORT