Prices are in US Dollars. Offers valid in US only. Prices are not retroactive and apply to new orders only. Retail Boxes will have a shipping charge. Sales tax will be applied to orders with a ship to address for the state of AZ. For all other states purchasers will be responsible for submitting applicable sales or use tax. Sage Software works very hard to ensure that you receive the very best in quality and functionality from each of their products. We realize that there may be times when you need to return a product, so Sage Software offers a 30-Day Money-Back Guarantee on ACT! 2010 & 2009 Products. A 15% processing fee will apply to all returns and no returns will be accepted on opened Retail Boxes. There will be no returns or refunds for any purchased services or 3rd party add-on solution products. Shipping charges are non-refundable. NOTE: YOU MUST CONTACT US FOR A RMA NUMBER AND INSTRUCTIONS FOR THE RETURN PROCESS.