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Get the help you
need to manage your ACT! by Sage Product with free
self-service options that are always available. The
following resources are available: Getting Started
Support (for those who have purchased ACT! within the
last 30 days), the ACT! Online Community, ACT!
Knowledgebase, Frequently Asked Questions and
ACT! White Papers.
Can't find a solution to your ACT!
problem?
Platinum CRM Consulting
provides support on all ACT! Products
(ACT!, ACT! for Web, ACT! for Financial Professionals, and
ACT! for Real Estate)
for versions ACT! 2000 (v.5) through ACT! 2010 (v.12)
at a competitive price.
ACT!
GETTING
STARTED SUPPORT - Complementary for 30 days
One benefit of your ACT! by Sage software is 30 days of Getting Started
Support. Getting Started Support includes phone, chat, and e-mail
support for up to 30 days from the date of product registration. This
service is limited to product installation, error messages, and simple
database setup or conversion. Your system must meet the minimum system
requirements to be eligible for support. Call 1-800-992-4564 to get
started.
Getting Started Support Includes:
-> 30 days of calls, Email, and Live
Chat Assistance with our ACT! Support Specialists regarding product
installation, error message, and simple database setup or conversion.
-> Live Chat Assistance is available
Monday-Friday, 8:30-5:00pm EST.
->
Phone Service is available 12 hours a day, Monday-Friday, 8:30am-8:30pm
EST.
->
Email non-urgent issues anytime and receive a 4 business hour
turnaround.
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ACT! ONLINE COMMUNITY
Sage Software, Inc. provides the ACT! Online Community Forum as a
service to its ACT! customers to help them discuss ACT! by Sage
products, by exchanging ideas, tips, information and techniques related
to those products. The Community Forum contains message boards where
members post questions and answers. Guests (un-registered visitors) may
browse or search the Boards for information. Registered members can post
messages, track discussions, and get e-mail notifications on new posting
activity.
Click here to access the ACT! Online Community.
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ACT! KNOWLEDGEBASE
ACT! has solutions to many of your questions available in our online
knowledgebase. You can search by a product (important to narrow your
search for ACT! by Sage products only), category, keywords, Answer ID or
phrases. You can also provide feedback on the solutions and suggest new
knowledge content.
Click here to access the Sage Software
Knowledgebase.
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ACT! FREQUENTLY ASKED
QUESTIONS
ACT! provides easy access to answer many frequently asked questions for
your ACT! by Sage product.
Click here to access the frequently asked
questions.
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ACT! WHITE PAPERS
ACT!
has white papers that address common topics in selecting, deploying and
utilizing ACT! by Sage Products and Solutions.
Learn
More...
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