ACT Edge Annual Support Plan with Senior Technical Support Specialists

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ACT! Edge Support is designed to save time and boost productivity by providing customers with access to ACT!'s Senior Support Specialist team. This annual plan includes phone, chat, and e-mail support for 12 months.


ACT! EDGE SUPPORT INCLUDES: 

-> 12 months of phone, Email, and Live Chat Assistance with ACT! Support Specialists.

->   Phone Service is available 12 hours a day, Monday-Friday, 8:30am-8:30pm EST.

->   Live Chat Assistance is available Monday-Friday, 9:00am-5:30pm EST.

->   Access to ACT!'s team of Senior Level Support Specialists.

->  Voice message service for non-urgent issues with a guaranteed 4 business hour response time. 

->   Email non-urgent issues anytime and receive a 4 business hour turnaround.

->   Free password recovery.

->   Discounted database repair service if required.

REQUIREMENTS: 

->  Compatible with all ACT! by Sage Single and Multi User 2008 – 2010 products as referenced in ACT!'s Obsolescence Policy.

->  Your system must meet the minimum requirements to be eligible at the time of purchase and will be required by Support Specialists when troubleshooting issues.

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