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Sage ACT! Business Care Bronze, Silver, Gold Plans | Software Upgrades and Technical Support

 SAGE ACT! BUSINESS CARE

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There’s no better way to protect and extend your Sage ACT! investment than through a Sage Business Care plan.  With a range of Sage Business Care plans, you can choose the one that's right for your business.  These plans are a combination of annual Sage ACT! software maintenance and Sage ACT! technical support options.

Flexible options to meet your business needs:
 

Sage Business Care Gold - Premier Plan: When you count on Sage ACT! for business-critical operations, taking chances isn’t an option. Sage Business Care Gold provides access to product upgrades so you always have the newest Sage ACT! innovations and feature enhancements, plus compatibility with popular operating and desktop systems.¹ You also receive unlimited access to advanced-level, Sage Support Advisors ready to answer “how to” questions, show you time-saving shortcuts, and quickly resolve issues related to Sage ACT!.² And, you have the ability to schedule appointments or leave a voice message for dedicated Sage Support Advisors. Plus, receive valuable extras, like online training at no charge with Sage ACT! Anytime Learning³ and free mobile access to Sage ACT! with Sage ACT! Connect.⁴
 

Sage Business Care Silver - Essential Plan: Sage Business Care Silver provides access to product upgrades so you always have the newest Sage ACT! innovations and feature enhancements, plus compatibility with popular operating and desktop systems.¹ You also receive unlimited access to expert Sage Support Advisors ready to answer “how to” questions, show you time-saving shortcuts, and quickly resolve issues related to Sage ACT!.² Plus, receive valuable extras, like online training at 50% off with Sage ACT! Anytime Learning³ and free mobile access to Sage ACT! with Sage ACT! Connect.⁴
 

Sage Business Care Bronze - Basic Plan: Sage Business Care Bronze provides access to product upgrades so you always have the newest Sage ACT! innovations and feature enhancements, plus compatibility with popular operating and desktop systems.¹ You also receive valuable extras, like 50% off online training with Sage ACT! Anytime Learning.³ (Customer Support is not included.)
 

Product Upgrades: Stay current with the newest Sage ACT! innovations and feature enhancements, plus be compatible with popular operating and desktop systems, because you have access to product upgrades designed to put your business on the leading edge.¹

Technology Updates: Receive customer-driven technology updates, like hotfi xes and inline releases.

Customer Support: Get the help you need to keep your business running smoothly, because you can consult with expert Sage Support Advisors ready to answer “how to” questions, show you time-saving shortcuts, and quickly resolve issues related to Sage ACT!. Interact with Sage Support Advisors through the method most convenient for you, including live chat and toll-free phone options.²

Advanced-level Sage Support Advisors: Have access to our most advanced-level Sage Support Advisors.

Appointment Scheduling: Consult with dedicated Sage Support Advisors on a date and time most convenient for you, because you have the ability to schedule appointments.

Voice Message Support: Avoid wait time by leaving a message for Sage ACT! customer support analysts and receive a guaranteed response within 4 business hours.

Sage ACT! Anytime Learning: Get up-to-speed quickly with access to online training courses available with Sage ACT! Anytime Learning³ – a $140.00 value.

Sage ACT! Connect: Have mobile access to Sage ACT! from your smartphone or tablet, including iPhone®, iPad®, and Android™ with Sage ACT! Connect⁴ – a $69.95 value.

Important Notes:
For Sage Business Care: To ensure continuous service, your Sage Business Care plan may automatically renew. In that case, subsequent terms will be automatically billed to the same credit card or drafted from the same bank account on the expiration date of your plan term at the then current renewal rate. Sage will notify you 30 days in advance of your expiration date. Your plan will be renewed and automatically billed or drafted for the same term, unless you contact Sage at least seven (7) calendar days prior to your expiration date. Renewal is not required for continuous access to product updates for your supported versions.
For Sage ACT! Connect: The mobile component of Sage ACT! Connect requires Internet connectivity. You are responsible for all data related charges to your device. To facilitate mobile setup, Sage ACT! Connect sends a text message to your mobile phone. Based on your wireless plan, you may receive an extra charge from your carrier for this text message

1 Provides access to the latest upgrades and updates for your Sage ACT! software released during your enrollment. Sage Business Care is not required for continuous access to product updates for supported versions.

2 Phone support and live chat are offered 8:30 a.m. to 8:30 p.m. ET Monday through Friday. Sage Business Care Gold and Sage Business Care Silver plans offer an unlimited number of incidents of telephone and chat customer support. Customer Support Analysts reserve the right to limit each call to one hour or one incident.

3 Offer cannot be combined with other promotions or discounts. The discount is off MSRP.

4 Review Sage ACT! Connect system requirements at www.act.com/connectsystreq to confirm supported smartphones, tablets, and web browsers.
 

ACT! is a registered trademark of Sage Software, Inc.