ACT! Business Care Annual Subscription Plans | ACT! Software Upgrades and Technical Support

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SAGE ACT! BUSINESS CARE

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There’s no better way to protect and extend your Sage ACT! investment than through a Sage Business Care plan. With a range of Sage Business Care plans, you can choose the one that's right for your business. These plans are a combination of annual ACT! software maintenance and ACT! technical support options.

Flexible options to meet your business needs:

Sage Business Care Gold: When you count on Sage solutions for business-critical operations, taking chances isn’t an option. The Sage Business Care Gold plan provides access to the latest software versions and updates,¹ support coverage, and training discounts. You’ll benefit from support features like unlimited chat/email and phone support with guaranteed four hour callback,² including help from advanced level support specialists. Plus, get 24/7 access to the Knowledgebase. This plan also includes a one-year subscription to Sage ACT! Connect⁴ and a 50% discount on Sage ACT! Anytime Learning courses^.3

Sage Business Care Silver: Get the latest software versions and updates,¹ unlimited phone and chat/email support,² and 24/7 access to the Knowledgebase. This plan also includes a one-year subscription to Sage ACT! Connect⁴ and a 50% discount on Sage ACT! Anytime Learning courses.³

Sage Business Care Bronze: This plan offers upgrade assurance (version upgrades and updates)¹ as well as 24/7 access to the Knowledgebase. It also includes a 50% discount on Sage ACT! Anytime Learning courses.³ (Customer Support is not included.)

DISCLAIMERS:

1 Provides access to the latest upgrades and updates for your Sage ACT! software released during your enrollment. Sage Business Care is not required for continuous access to product updates for supported versions.

2 Phone support and live chat are offered 8:30 a.m. to 8:30 p.m. ET Monday through Friday. Sage Business Care Gold and Sage Business Care Silver plans offer an unlimited number of incidents of telephone and chat customer support.

3 Offer cannot be combined with other promotions or discounts. The discount is off MSRP.

4 Review Sage ACT! Connect system requirements at www.act.com/connectsystreq to confirm supported smartphones, tablets, and web browsers.

Important Note: To ensure continuous service, your Sage Business Care plan is an automatically renewing plan and subsequent years will be automatically billed to the same credit card each year on the anniversary date of your purchase at the then-current rate after notifying you thirty (30) days in advance of your anniversary date. Renewal is not required for continuous access to product updates for supported versions. You may terminate the plan with at least seven calendar days notice prior to your renewal date and not be charged for the renewal. Upon initial enrollment, first-time Sage ACT! customers may cancel their Sage Business Care plan within 30 days of purchase for a full refund of the purchase price, less a 15% processing fee if purchased from www.actplatinum.com. Sage Business Care is purchased per user.

Important Note: Review Sage ACT! system requirements at www.act.com/2012systreq. You must purchase one license of Sage ACT! per user. Scalability varies based on hardware, size, and usage of your database. Contact your add-on product provider to determine compatibility for your add-on products.

Important Note: The mobile component of Sage ACT! Connect requires an active data plan. You are responsible for all data related charges to your mobile phone. To facilitate mobile setup, Sage ACT! Connect sends a text message to your mobile phone. Based on your wireless plan, you may receive an extra charge from your carrier for this text message.

ACT! is a registered trademark of Sage Software, Inc.